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14 Steps to Successful Cold-Calling

The vast majority of salespeople do not 4. Assume your voice mail messages will
enjoy cold-calling. Yet, at the same never be returned.
time, it is an activity that most need to 5. Always call one level higher in an
do on a regular basis. The biggest reason organization than you believe is
sales professionals are not more necessary.
successful in this necessary endeavor is 6. Be confident and competent.
the defense that they have other things 7. Phone calls placed before 8:30 AM are
to do. However, nothing will overcome the most likely to be answered by the
this excuse faster than being held person you're trying to reach.
accountable for making a set number of 8. Respect the gate-keeper by treating
cold calls each day, each week, or each them in the same manner you would treat
month. the prospect.
As much as people would like to believe 9. Prospecting calls on Monday mornings
there is a secret formula for being and Friday afternoons will have the worst
successful at cold-calling, the only results.
valid one is being disciplined enough to 10. Prospecting on "semi-holidays" and
do it. When people avoid cold-calling, inclement weather days will get a higher
they are generally telling themselves response.
that either they don't know enough about 11. Make it your goal to earn the right,
what they're selling or they don't privilege, and honor to talk to the
believe the outcome will be successful. person again.
For this simple reason, it is necessary 12. Believe in what you're selling and
to be confident in yourself and what you the benefits that the prospect will
are selling. receive from your products/services.
The following may be beneficial as you 13. Believe in yourself and your
begin to practice this critical professionalism.
discipline. 14. Anytime is a good time to make a
1. Have a dedicated time each day to call; don't wait for the "perfect" time.
prospect. By practicing and persevering, both your
2. Know the reason for calling before you skills and confidence will improve.
call: customer benefits, not product Furthermore, making yourself accountable
features. will help you turn your excuses into
3. Leave short voice mail messages. successful sales.




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